The Ex-Servicemen Contributory Health Scheme (ECHS) provides cashless medical treatment and reimbursement facilities to ex-servicemen, their dependents, and eligible family pensioners. To access online services like medical claim submission, claim status tracking, and beneficiary details, users must log in through the official ECHS portal.
This guide explains how to log in to ECHS, provides the official portal link, and covers common login problems with easy solutions.
🔗 Official ECHS Login Portal (Verified)
Use only the official ECHS websites to avoid fraud or data theft:
- ECHS Main Website: https://www.echs.gov.in
- ECHS Beneficiary Login / Online Services: https://www.echs.gov.in/beneficiary
⚠️ Tip: Avoid clicking login links from WhatsApp, SMS, or unknown websites. Always type the URL manually.
🧾 Who Can Use ECHS Login?
You can use the ECHS login portal if you are:
- Ex-serviceman drawing service or disability pension
- Family pensioner / widow
- Registered ECHS dependent
- Empanelled hospital or diagnostic centre (separate login)
- ECHS administrative or medical staff
🪪 Details Required for ECHS Login
Before logging in, keep these details ready:
- 12-digit ECHS Card Number
- Registered mobile number (linked with ECHS)
- OTP (sent to registered mobile)
- Stable internet connection
✅ Step-by-Step: How to Login to ECHS Portal
Step 1: Open the Official Website
Go to 👉 https://www.echs.gov.in
Step 2: Click on “Beneficiary Login”
You will find this option on the homepage or under Online Services.
Step 3: Enter Your Card Number
- Enter the 12-digit ECHS card number
- Do not add spaces or special characters
Step 4: Enter Registered Mobile Number
- Use the same mobile number registered with ECHS
- Do not start with 0 or +91
Step 5: Get OTP
- Click Get OTP
- Enter the OTP received on your mobile
Step 6: Login Successfully
Once verified, you can access:
- Claim submission
- Claim status
- Profile details
- Online services
🚨 Common ECHS Login Problems & Fixes
❌ 1. OTP Not Received
Possible reasons:
- Mobile number not updated
- Network issue
- Server delay
Fix:
- Wait 2–3 minutes and retry
- Check signal/network
- Contact ECHS Polyclinic to update mobile number
❌ 2. Invalid Card Number Error
Reason:
- Wrong digit entered
- Card not activated online
Fix:
- Recheck 12-digit number
- Visit nearest ECHS Polyclinic for verification
❌ 3. ECHS Website Not Opening
Reason:
- Server maintenance
- Browser compatibility issue
Fix:
- Try Chrome or Edge
- Clear browser cache
- Try again after some time
❌ 4. Login Page Loading but Not Submitting
Fixes that work:
- Disable ad-blocker
- Use desktop/laptop instead of mobile
- Try incognito mode
❌ 5. “Already Registered” but Cannot Login
Reason:
- Partial registration
- Old mobile number linked
Fix:
- Use Forgot Password / OTP option
- Contact ECHS support or Polyclinic
🔐 Is ECHS Login Safe?
Yes. The ECHS portal:
- Uses OTP-based authentication
- Is hosted on Government of India servers
- Does not ask for bank details during login
⚠️ Never share your OTP with anyone.
📌 Services Available After Login
Once logged in, beneficiaries can:
- Check ECHS claim status
- Submit medical reimbursement claims
- View referral details
- Access online forms & updates
- Track bill processing (for empanelled hospitals)
🔗 Internal Articles to Link From This Page (Important)
Use these as internal links from this pillar page:
- 👉 ECHS Login Not Working? Common Fixes
- 👉 ECHS Forgot Password / OTP Not Received
- 👉 ECHS Claim Status Check Online
- 👉 ECHS Reimbursement Process Step-by-Step
- 👉 ECHS Helpline Number for Login Issues
❓ Frequently Asked Questions (FAQs)
Q1. Can I login to ECHS without OTP?
No. OTP verification is mandatory.
Q2. Can dependents use the same login?
Yes, dependents linked to the ECHS card can access services.
Q3. Is there a mobile app for ECHS login?
Currently, ECHS services are primarily web-based.
Q4. What if my mobile number has changed?
You must update it at your ECHS Polyclinic.
📝 Final Words
The ECHS login portal is the gateway to essential healthcare and reimbursement services for ex-servicemen and their families. By using the official portal, following the correct login steps, and understanding common errors, you can avoid delays and frustration.
👉 Bookmark this page for quick access and updates.
- Official ECHS Login Portal: Use only the verified official websites, such as https://www.echs.gov.in, to access ECHS services and avoid fraud or data theft.
- Who Can Use ECHS Login?: Ex-servicemen with service or disability pensions, family pensioners, dependents, and healthcare staff are eligible to use the ECHS login portal.
- Steps to Log in to ECHS: Access the portal by visiting the official website, clicking on ‘Beneficiary Login’, entering your card number and registered mobile, and then verifying via OTP.
- Common Login Issues and Fixes: Problems like OTP not received, invalid card number, or website not opening are addressed with troubleshooting steps such as verifying details, clearing browser cache, or trying different browsers.
- Efficacy and Security of ECHS Login: The portal ensures safety through OTP-based authentication hosted on government servers, and users should never share OTPs to maintain security.