Last Updated: 2025
Official Scheme: Ex-Servicemen Contributory Health Scheme (ECHS)
📌 What Is ECHS Claim Status?
ECHS Claim Status allows Ex-Servicemen and their dependents to track the current progress of their medical reimbursement claims submitted under the Ex-Servicemen Contributory Health Scheme (ECHS).
Using the official ECHS online portal, beneficiaries can check whether their claim is:
- Submitted
- Under process
- Approved
- Paid
- Returned for clarification
This facility helps avoid repeated visits to ECHS Polyclinics and Regional Centres.
🔐 Who Can Check ECHS Claim Status?
You can check ECHS claim status if you are:
- An Ex-Serviceman pensioner
- A family pensioner
- A dependent registered under ECHS
- A beneficiary with a valid 64KB ECHS Smart Card
👉 If you face login issues, read:
ECHS Login Not Working? Common Fixes
🌐 Official Portal to Check ECHS Claim Status
You can check your claim status only through the official ECHS portal operated by authorized agencies.
⚠️ Always use the official website. Avoid third-party or unofficial portals.
🧾 Details Required to Check Claim Status
Keep the following details ready:
- ECHS Card Number
- Claim ID (if available)
- Registered Mobile Number
- CAPTCHA (as shown on screen)
🪜 Step-by-Step: How to Check ECHS Claim Status Online
Step 1: Visit the Official ECHS Portal
Open the official ECHS website in your browser.
Step 2: Navigate to “Claim Status”
Click on Beneficiary Claim Status / Claim Tracking option.
Step 3: Enter Required Details
Fill in your:
- ECHS Card Number or Claim ID
- Registered mobile number
- Captcha code
Step 4: Submit the Form
Click on Submit / Search.
Step 5: View Claim Status
Your current claim status will appear on the screen.
📸 [Insert screenshot of ECHS claim status page here]
📊 Understanding ECHS Claim Status Messages
| Status Shown | Meaning |
|---|---|
| Submitted | Claim received successfully |
| Under Process | Documents are being verified |
| Approved | Claim approved for payment |
| Paid | Amount credited to bank |
| Returned | Additional documents required |
| Rejected | Claim not admissible |
⏳ How Long Does ECHS Reimbursement Take?
Normally:
- 30–45 days for empanelled hospitals
- 45–60 days for non-empanelled hospital claims
Delays may occur due to:
- Missing documents
- Incorrect bank details
- Incomplete referral forms
❌ Common Reasons for ECHS Claim Delay or Rejection
- Missing referral letter
- No Emergency Certificate (for emergency cases)
- Mismatch in bank details
- Bills not as per CGHS rates
- Incomplete discharge summary
👉 Read in detail:
ECHS Reimbursement Rejection Reasons & How to Avoid Them
🛠 What To Do If ECHS Claim Is Stuck?
If your claim is pending for a long time:
- Contact your ECHS Polyclinic
- Check with Regional Centre ECHS
- Ensure all documents were submitted correctly
- Keep your Claim ID handy
📞 Refer to:
ECHS Polyclinics List with Contact Details
🔁 Can You Track Medicine Bill Claim Status Separately?
Yes. OPD medicine reimbursement claims can also be tracked using the same process.
However, timelines may differ slightly depending on:
- Type of claim (IPD / OPD)
- City & Regional Centre
🧠 Important Tips for Faster ECHS Claim Processing
- Submit claims within 1 month of discharge
- Attach all original bills
- Ensure referral validity
- Use correct bank IFSC
- Avoid overwriting on forms
❓ Frequently Asked Questions (FAQ)
Q1. Can I check ECHS claim status using mobile?
Yes, the portal works on mobile browsers.
Q2. What if I forgot my Claim ID?
You can still check using your ECHS Card Number.
Q3. Is SMS sent after claim approval?
In many cases, yes—on the registered mobile number.
Q4. Can hospitals check claim status?
Yes, empanelled hospitals can track claims submitted by them.
🔗 Helpful Related Articles (Internal Links)
- ECHS Login – Official Portal, Steps & Common Errors
- ECHS SOP for Online Bill Processing
- ECHS Mediclaim Reimbursement Process – Complete Guide
⚠️ Disclaimer
This article is for informational purposes only. For official updates, rules, and claim decisions, always refer to the ECHS official website or your Regional Centre.