ECHS Beneficiary Login – Official Portal, Steps & Common Issues (2025 Guide)

The ECHS Beneficiary Login allows Ex-Servicemen and their registered dependents to access online services under the Ex-Servicemen Contributory Health Scheme (ECHS). Through this login, beneficiaries can check claim status, submit medicine reimbursement details, verify personal records, and track medical services linked to their ECHS smart card.

This article explains how to log in, what details are required, common problems faced by users, and how to fix them easily.

Disclaimer: This website is not affiliated with ECHS or the Government of India. The information provided here is for guidance only. Always use the official ECHS portal for final actions.


What Is ECHS Beneficiary Login?

ECHS Beneficiary Login is an online access facility provided to registered ECHS members. It helps beneficiaries manage their medical and reimbursement-related information without visiting the polyclinic repeatedly.

Using this login, beneficiaries can:

  • Check ECHS claim status
  • Track medicine bill reimbursement
  • Verify ECHS smart card details
  • View registered dependents
  • Follow up on submitted claims

Official ECHS Beneficiary Login Portal

All beneficiary services are available on the official ECHS website:

🔗 https://www.echs.gov.in

Always ensure you are visiting the official site to avoid fraud or data misuse.


Details Required for ECHS Beneficiary Login

To log in successfully, you need:

  • 12-digit ECHS Smart Card Number
  • Registered mobile number
  • OTP sent to your mobile

👉 The mobile number must be the same as the one registered at your parent ECHS polyclinic.


Step-by-Step Process for ECHS Beneficiary Login

Step 1: Visit the ECHS Website

Go to echs.gov.in using a secure browser.

Step 2: Open Beneficiary Login

On the homepage, find and click Beneficiary Login.

Step 3: Enter Smart Card Details

Enter your ECHS card number and registered mobile number.

Step 4: Verify OTP

An OTP will be sent to your mobile. Enter it to continue.

Step 5: Access Dashboard

After verification, you can access claim details, reimbursement status, and other services.


Common ECHS Beneficiary Login Problems & Solutions

1. OTP Not Received

  • Check mobile network
  • Ensure correct registered number
  • Retry after a few minutes

2. Invalid Smart Card Number

  • Double-check all digits
  • Avoid spaces or special characters

3. Mobile Number Changed

  • Visit your ECHS polyclinic
  • Request mobile number update with ID proof

4. Website Not Loading

  • Try non-peak hours
  • Clear browser cache
  • Use a different browser or device

5. “No Record Found” Error

  • Card data may not be updated yet
  • Contact your parent polyclinic for verification

Difference Between Beneficiary Login and Hospital Login

FeatureBeneficiary LoginHospital Login
Used byEx-Servicemen & DependentsEmpanelled Hospitals
PurposeClaims & statusBill upload & approvals
AccessECHS websiteSeparate hospital portal

Important Tips for Beneficiaries

  • Always keep your smart card number handy
  • Do not share OTP with anyone
  • Avoid unofficial ECHS websites
  • Contact your polyclinic for unresolved issues

Frequently Asked Questions (FAQs)

Can dependents use ECHS Beneficiary Login?

Yes, dependents linked to the main beneficiary are covered.

Is Aadhaar required for login?

No, Aadhaar is not required for login, but may be needed for verification.

Can I log in without a mobile number?

No, OTP-based mobile verification is mandatory.

Is ECHS Beneficiary Login available 24/7?

Generally yes, but the portal may be temporarily unavailable during maintenance.